| Summary | ||||||||
A
professional computer consultant with customer service management
skills. Proven ability to explain technical problems with clarity and
simplicity. Key skills include:
| ||||||||
| Professional Skills | |
| Operations Management • Hire and oversee ten employees in software division. • Develop business processes for accounting and purchasing. Client Management • Training large groups and single clients in software usage. • Managed hundreds of accounts. Customer Service Management • Managed a telemarketing and customer service center. • Directed over 200 phone calls daily. | |
| Work Experience | |
|
US Navy |
|
| Computer Consultant | |
|
Ultimate Financial Services |
|
| Senior Systems Programmer | |
|
Revolution Software |
|
| Founder, President, Manager | |
|
Allred Information Systems |
|
| Sales Representative & Admin Manager | |
|
Coombs Medical Systems |
|
| Account Manager | |
|
4-H Company |
|
| Customer Service Rep, Credit and Collections Rep | |
| Education | |
|
St. Nick College, Sunrise, FL |
|
| Bachelor of Science, Psychology | |
| Several professional and technical
courses since college. • Professional Selling, Supervision and Computer programming. | |
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