Sample Resume 2010 |
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John Bolden 1857 Tea Lane Wisconsin Rapids, WI 54494 (715) 818-6359 | |
| Objective | |
| Professional computer support position for a certified, expert technician. | |
| Strengths | |
| • Build and repair computer systems for improved speed and efficiency. • Driven to provide professional, courteous and accurate service and support. • Assist customers with all computer related issues. | |
| Technical | |
| • | Hardware: Installed and serviced processors, system boards, memory chips, hard drives, and CD drives.. |
| • | O/S: Windows NT Workstation, DOS, and Novell NetWare 3.12. |
| • | Software: Microsoft Office for PC and Mac. |
| Experience | |
Highland Computers, Wisconsin Rapids, WI | 1999 - Present |
| Computer Technician | |
| Performed in-home computer service across region. • Repaired and upgraded equipment on all PC computers. • Performed troubleshooting of personal computers and related equipment. | |
Reedley Associates, Wisconsin Rapids, WI | 1996 - 1999 |
| Customer Service Representative | |
| • Provided customer assistance on accounts and resolved billing disputes. • Participated in marketing campaign to retain clients. | |
| Education | |
Rapids Community College, Wisconsin Rapids, WI | 1999 |
| Computer Technology | |
Rapids Learning Center, Wisconsin Rapids, WI | 2001 |
| Post Doctorate | |
Career Training Center, Wisconsin Rapids, WI | 2000 |
| Certificate, Help Desk Professional Program | |
Washington College of Technology, Spokane, Washington | 1999 |
| PC Repair Certification | |
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