| Summary | |
| Professional and hardworking individual devoted to improving company's reputation through exceptional customer service. A team player and independent worker. Proficient organizer with technical competence. | |
| Experience | |
|
BRIXTON BILLING, Allentown, PA |
2002 - 2003 |
| Customer Service Representative | |
| • Answered over 100 incoming calls per day. • Researched to resolve disputes. • Updated accounts with insurance quotes. | |
|
MOTOROLA, INC, Allentown, PA |
1994 - 2001 |
| Repair Technician | |
| • Inspected and repaired defective components. • Managed a rework line to simplify board recovery. | |
|
INT'L DIGITAL ELECTRONICS, Allentown, PA |
1987 - 1994 |
| Office Manager | |
| • Provided office support. • Studied foreigh language to improve customer relations with non-native English speakers | |
| Education, Training And Development | |
|
Cesar Chavez High School |
2003 |
| Business Applications Certificate | |
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