Sample Resume 2010

Kathryn B. Berg

1878 Angus Road

New York, NY 10021

(212) 472-1682

FLIGHT ATTENDANT

Customer Service / Problem Solving / Organizational Expertise

�         Superb customer service skills.

�         Demonstrated ability to use diplomacy and good judgement in high-stress situations.

�         Team player dedicated to improving work environment.

�         Cultivate relationships with customers through excellent care and solutions.

�         Excellent knowledge of airline safety procedures.

�         CPR / First Aid Certified

CORE STRENGTHS

�         Procedure Enforcement

�         Regulatory Compliance

�         Crisis Management

�         Team Building

�         CPR Training

�         Communication Skills

�         Training

�         Flexible and Adaptable

�         Creative Problem Solver

�         Quality Control

WORK EXPERIENCE

MACY�S DEPARMENT STORE, New York NY

Current

 Sales Associate, Men's Outerwear

�       Provide advice on best outerwear selections for different purposes.

UNITED AIRLINES, Newark, NJ

 1999 to 2003

 Flight Attendant 

�       Executed thorough safety inspections for take-offs and landings.

�       Performed security sweeps consistently while in-air.

�       Coordinated food and beverage arrangements.

�       Assisted minors, handicapped and elderly travelers.

�       Complied with all company and FAA regulations

CHILDREN�S MUSEUM, Philadelphia, PA

 1998 to 1999

 Art Instructor

Occupational Medical Services, Philadelphia, PA

 1997 to 1998

Medical Assistant

education

UNITED FLIGHT ATTENDANT TRAINING SCHOOL, Newark, NJ

 1999

Certified Flight Attendant Certificate of Completion