Sample Resume 2010

Mailyn Anderson 

1298 Perkins Street

Boise, ID 99345

(609) 425-034

PROFILE

Community Education Representative / General Manager / Medical Social Worker

�       Professional experience includes proven ability to interact well with patients, family members, and hospice staff.

�       Recruited to overhaul a hospice center and return it to profitability. Turned center around in one year by reducing equipment and labor costs and negotiating new contracts.

�       M.S. and Licensing in Social Work.

�       Communicate well with all medical staff, social care workers, and legal personnel.

Areas of expertise include:

�       Cold calling to secure new accounts

�       Managing existing accounts

�       Developing sales plans

�       Cultivating client relationships

�       Problem resolution

�       Healthcare referrals

�       Leading sales meetings

�       Hiring and training staff

�       Employee motivation

�       Employee assessments

�       Assisting in regulation compliance

�       Training presentations

EXPERIENCE

NIELSEN HEALTHCARE � Boise, ID

2000 to Present

General Manager

Charged with improving operations and financially unviable, non-compliant hospice facility.

�       Brought office into compliance through standardizing operations and training staff.

�       Increased profitability, while simultaneously cutting costs.

�       Decreased employee turnover by 25% through use of employee suggestion meetings.

�       Secured new contracts and improved sales department training.

Community Education Representative � Boise, ID

Managed the Northern Idaho region for hospice service sales. Negotiated contracts with hospitals and nursing homes.

�       Consistently achieved 150% of quotas.

�       Cultivated relationships with five physicians and secured contracts with Twin Falls General Hospital.

�       Increased in-service training sessions in hospitals by 25%.

Social Worker, Boise, ID

Conducted psychosocial assessments of patients and theirfamily members. 

�       Led medicare compliance and improved data storage.

HOSPICE CARE PROVIDES � Boise, ID

1999 to 2000

Social Worker

Hired to grown hospice company from scratch.

BOISE HEALTH AND REHAB � Boise, ID

1998 to 1999

Director of Social Services

Directed all recreational activities for 140 nursing home residents.

CHILDREN�S PROTECTIVE SERVICES � Boise, ID

1993 to 1995

Child Protective Specialist I & II

Oversaw 120+ cases of reported abuse each month. Worked with adolescents in state custody.

EDUCATION AND TRAINING

IDAHO STATE UNIVERSITY � Pocatello, ID

Master of Social Work � 1998

UNIVERSITY OF HOUSTON � MAIN CAMPUS � Houston, Texas

Bachelor of Science in Psychology � Minor in Sociology � 1993

General Manager Training 

Hospice Pre-Survey Seminar

Strategic Sales Training 

LICENSURE

IDAHO STATE BOARD OF SOCIAL WORK EXAMINERS � Boise, ID

Licensed Master of Social Work