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Sample Resume 2010 |
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Christopher A. Deaver 654 Hummingbird Lane Porterville, CA 95988 (559) 651-1084 | |
| Objective | |
| A position in hospitality management where successful experience in hotel industry management will be of value. | |
| Summary of Qualifications | |
| • Several years of successful experience in hospitality management. • Expertise in hotel operations for national operations. • Human Resource management experience in recruiting, interviewing, employee theft prevention, and personnel development. • Excellent communication with ability to generate in-depth reports, give large presentations and interact with staff and management from diverse backgrounds. • Consistently recognized as able to lead teams, execute initiatives, analyze markets, and provide detail oriented management. | |
| Experience | |
MARRIOTT COURTYARD, Porterville, CA | 1999 - Present |
| General Manager | |
| Selected
as General Manager for 200 room facility producing $4 million in annual
revenue. Responsible for all hotel operations including staffing,
scheduling, accounting, reservations, accounting and security. • Decreased employee turnover by 35% which improved productivity. • Improved accounting department with new control procedures. • Increased guest satisfaction surveys by 25%. | |
DAYS INN, Bakersfield, CA | 1994 - 1999 |
| Accounting Operations Manager | |
| Performed accounting operations for $4 million revenue hotel operation. Duties included budgeting and reporting. | |
DAYS INN, Bakersfield, CA | 1998 - 1999 |
| Operations Manager | |
| Managed all daily operations for hotel. Responsible for staffing, housekeeping, and dining services. • Improved guest satisfaction scores by 35%. • Controlled $40,000 housekeeping monthly operation budget. • Increased productivity through regular staff training. | |
HOTEL HARRINGTON, Bakersfield, CA | 1997 - 1998 |
| Front Office Manager | |
| Served
as Front Office Manager for a 400-room, full-service hotel generating
$12 million annually. Provided friendly customer service, booked
reservations, and manned the multi-line phone. | |
HYATT HOTEL, Fresno, CA | 1997 - 1997 |
| Food & Beverage Manager | |
| Responsible for all food and beverage services at 200 room facility. Managed high-volume hotel cafeteria. Ensured health department compliance and food quality. | |
| Educational | |
Professional Development | |
| Ongoing course work in: Food Preparation, Ordering & Inventory, Food & Labor Cost Controls, Maximizing Profits, Customer Service Skills, Managing Difficult Employees, Security, Sanitation, Cash Management, and Daily Accounting. | |
California State University, Bakersfield, CA | 1996 |
| B.A., Hotel Administration | |
| GPA: 3.5 | |
HOSPITALITY INTERNATIONAL UNIVERSITY, Los Angeles, CA | 1995 |
| B.A., Hospitality Management | |
| GPA: 3.68 | |
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© Resume Sample 2010. All Rights Reserved. |