Sample Resume 2010

 

John N. Mitchell 

641 Parrish Avenue

Santa Clara, CA 95954

(831) 251-7688

 

PROFILE

 

Inside Sales Support Representative

 

       Proven expertise in supporting inside sales and  key accounts.

       Dedicated to exceeding customer expectations.

       Effective at improving communications and increading production.

       Computer skills include Microsoft Office, SOPIC, and IMS.

 

Areas of Expertise Include:

       Building customer relationships

       Supporting sales representatives

       Answering customer requests

       Entering accurate data

       Order processing quotes

       Handling special orders

       Order confirmation
 

       Order expedition

       Tracking orders

       Resolving disputes

       Refund processing
 

 

EXPERIENCE

 

MANTINE, Inc. � Santa Clara, CA

1998 to Present

Inside Sales and Customer Service Representative

Assist outside sales in management of customer accounts across the Southwest and Pacific Northwest. Daily orders average $50,000+.   

       Identified weak link in distribution and improved customer relations by 25%.

       Saved 10 weeks in production by changing processing plant.

       Reduced project time by 85% through automation and standardization of forms.

       Organized employee incentive events which boosted sales by 10%.

       Developed a policy and procedures manual which trained employees on international relations.

 

TANDEM Distribution � Santa Clara, CA

1986 to 1998

Assistant to Comptroller

 

EDUCATION

 

Santa Clara College,  B.S. Accounting




 


 

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