| Customer Service Manager | |
| Experienced manager with the ability to increase sales, provide excellent customer service, and improve revenue growth. Strong interpersonal skills and work ethic. | |
| Relevant Work Experience | |
|
Visalia Glass |
1989 - 2001 |
| Manager Sales & Service Estimator | |
| • Increased sales volume by 45% through targeted marketing. • Created a corporate branding campaign which established logo and designed new professional uniforms. • Provided excellent customer service and resolved several billing disputes. • Improved employee training manual. • Managed $200K worth of inventory. • Cultivated working relationships with suppliers • Managed all daily operations. | |
| Education & Training | |
|
Visalia Community College | |
| Public Speaking, Minor: Marketing & Sales Training | |
| Other Work Experience | |
|
Visalia City Police Department |
1986 - 1989 |
| Canine Handler | |
|
Tulare County Police Department |
1982 - 1986 |
| Police Officer | |
|
San Francisco Police Department |
1981 - 1982 |
| Armed Security Officer/Shift Sergeant | |
|
United States Army |
1976 - 1981 |
| Military Police Officer | |
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