Sample Resume 2010

Bila C. Rios

3577 Preston Street

Caldwell, KS 67022

(620) 892-0655

PROFILE

IT Project Manager with expertise in directing cross-functional teams of technical experts. Proven ability to deliver solutions to improve IT and operational efficiency.

Expertise includes:

PROFESSIONAL EXPERIENCE

HAWKE SYSTEMS � Caldwell, KS

1999 � Present

Project Manager � IVR Replacement

�       Complete projects on time and under budget while exceeding objectives.

�       Direct and negotiated contracts with vendors.

�       Direct project planning and management of internal resources.

Technical Consultant � Infrastructure Outsourcing Project

�       Developed strategies and testing for several in-house systems.

�       Coordinated hardware solutions and provided scheduling and planning.

�       Determined how to schedule transitions and minimize downtime.

Project Manager � Pride Payne Proof of Concept

�       Planned and executed strategies to improve infrastructure.

�       Cultivated client relationships to ensure all business needs were satisfied.

�       Defined scope of project and identified server and application.

Service Manager � USII Division (2001)

�       Led efforts to improve communications between customer service and production division. Avoided several potential problems.

�       Ensured compliance for account management functions.

�       Led continual efforts to improve operations to achieve business targets by identifying opportunities to employ IT to enhance business opportunities.

Project Manager � Infrastructure for ASC Project (1999 � 2001)

�       Led cross-functional teams in designing and implementing new infrastructure.

�       Coordinated operational readiness requirements.

PROFESSIONAL DEVELOPMENT

Total Quality Management   �  System Analysis   �   APL & Advanced APL Programming   � Basic Programming   �   MVS/JCL Utilities   � Cobol Application Programming