| Qualifications Profile | |
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| Business professional with expert knowledge of all reception and office administration. • Outstanding interpersonal skills. • Adept at managing competing tasks without compromising quality. • Highly organized and efficient. | |
| Core Competencies | |||||||||
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| Employment | |
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ALDO CONSTRUCTION |
2001 - Present |
| Receptionist / Administrative Support | |
| Provide
first point of contact for busy construction firm. Ensure smooth
functioning of busy switchboard while managing all office
correspondence. • Oversee procurement for office supplies. • Soothe angry and stressed clients with professionalism and tact. • Prepare complex legal contracts and confidential reports. | |
|
PERPETUAL CONSTRUCTION |
1995 - 2001 |
| Receptionist / Telephonist | |
| Provided
excellent company representation for company by using professional,
personable manner in all office and client interactions. • Managed two secretaries in all office procedures including calendaring and scheduling busy office. • Managed to keep office supplies fully stocked. • Used outstanding communication skills for person-to-person interactions and on the telephone. | |
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HOSPITAL MANAGEMENT ASSOCIATION |
1990 - 1994 |
| Corporate / Customer Service Officer |
1993 - 1994 |
| Provided excellent customer service to clients over the telephone in call-center operation. • Improved company's image through professionalism and personable phone mannerisms. • Soothed angry customer to ensure client retention. | |
| Education & Professional Development | |
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ST. LOUIS UNIVERSITY |
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| B.S., Business Administration | |
| Technologies | |
| MS Word • MS Excel • MS Outlook | |
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