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Sample Resume 2010 |
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Morris T. Bearden 191 Crestview Manor Indianapolis, IN 46220 (317) 255-0395 | |
| Summary | ||||||||||
Able to train and motivate personnel
to improve customer service, generate sales, and achieve company
objectives. Proven ability to teach with passion and integrity and
using innovative, interactive, and effective teaching techniques.
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| Business Experience | |
Cline Bank and Trust, Indianapolis, IN | 2000 - Present |
| Regional Trainer | |
| Responsible
for improving employee morale and effectiveness during period of
economic uncertainty. Opened communication between management and
personnel which resulted in a better work atmosphere and improved
business operations. Created and presented training courses; followed up with assessments to ensure effectiveness of methods. Actions & Results: • Led training for front-line staff. • Post-training sales improved by 25% in two weeks. • Graduates of telesales course showed 35% improvement in customer retention. | |
| Telesales-Loan Advisor | |
| Use telephone consultations to generate sales of loan and insurance products. • Sold over $500,000 in first year. • Educated customers on products which improved sales by 25%. | |
Helper Consultants, Indianapolis, IN | 1999 - 2000 |
| Telemarketer | |
| Awarded for excellent delivery of telephone sales pitch which resulted in sales 75% above company average. Quickly built rapport with customers and engaged them in productive consultations to discuss potential needs. Represented company well. | |
Indiana College, Indianapolis, IN | 1996 - 1998 |
| Senior School Teacher | |
| Created warm learning environment with interactive, multi-media lessons. Accomodated different learning styles with large group and individual lessons. Improved client retention and development of innate talents. • Worked effectively with colleagues and administration to create positive school experience for students. • Led fundraising effort for new school gym and track field. | |
| Education | |
University of Indiana | 1994 |
| B.A., Visual Arts | |
| Professional Memberships | |
| Teachers of America | |
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© Resume Sample 2010. All Rights Reserved. |