Sample Resume 2010

Michael F. Avery

4490 Glenwood Avenue

Cleveland, OH 44114

(216) 256-1934

INSIDE / OUTSIDE  SALES SPECIALIST  �  CUSTOMER SERVICE

Consumer Service ~ Technology Products ~ Soft Sales

�       Use expert product knowledge and understanding of industry trends to drive sales and generate revenue.

�       Excellent interpersonal skills and motivational leadership.

�       Highly organized with effective report-writing skills.

�       Technically savvy with cutting-edge understanding of industry.

PROFESSIONAL EMPLOYMENT

Infusion � Cleveland, OH

COMMUNICATOR

2003 � Present

�       Generate new business and drive new sales.

�       Selected to train staff on new and effective sales techniques.

Direct Security � Cleveland, OH

OUTSIDE SALES REP

2003

�       Sold television satellite systems.

Comcast Cable  � Cleveland, OH

INSIDE SALES / SERVICE REP

2000 � 2003

�       Sold cable, phone, and internet products.

�       Offered technical support to customers.

Time Warner Co. � Cleveland, OH

1992 � 2000

INSIDE SALES CUSTOMER SERVICE / SALES REP

�       Generated more than $150K in sales volume during each month of tenure.

�       Handled over 200 calls daily.

�       Helped brainstorm marketing promotions.

Citicorp  � Cleveland, OH

NATIONAL RETAIL ACCOUNT SPECIALIST,

1986 � 1992

�       Managed over 2000 insurance accounts.

EDUCATION

Youngstown State University, Retail Marketing and Accounting