Sample Resume 2010

 

 

Christine T. Fox

4991 Wright Court

Seattle, WA 98119

(425) 369-1734

 

 

 

 

 

 

 

Profile

 

 

Training Expert with exceptional aptitude in managment, recruiting and training. Computer proficient in: Microsoft word and Photoshop.

Areas of Expertise Include:

� Hiring for Less

� Improving Interviewing Process

� Recruiting Top Candidates

� Boosting Morale

� Cost Cutting

� Improving Customer Service

� Management Training

� Improving Lines of Communication

 

 

 

 

Experience

 

 

Social Security Administration, Seattle, WA

2000 - Present

Benefits Administrator

Manage all aspects of administraton and training for two large departments. Supervise 24 customer service representatives who adminster benefit plans for over 55,000 clients.
� Devised improved recruitment plan which resulted in 25% fewer turnovers and 34% increased productivity.
� Led automation effort for job postings online.
� Chosen to present audit findings at national conference.

 

 

Social Security Administration, Seattle, WA

1996 - 2000

Senior Claims Representative

Responsible for hiring and training of all representatives while maintaining a busy caseload.
� Improved communication between departments with monthly newsletter.
� Designed training system utilizing video conferencing
� Received commendation for quality service.
� Served as a trainer for new hires.

 

 

Social Security Administration, Seattle, WA

1993 - 1996

Claims Representative Trainee 

Promoted after six months. Hired as part of honors training program.

 

 

 

Education

 

 

THE UNIVERSITY OF WASHINGTON, Seattle, WA

1992

Bachelor of Science, Speech Communication

 

 

 

Affiliations

 

 

Volunteer/Fundraiser, SEATTLE CHILDREN'S HOSPITAL

 

 

 

 

 

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